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The Importance of culture : soft skills for inter-agency, complex operations / Grazia Scoppio,..., Robin Schock,...

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  • The Importance of culture : soft skills for inter-agency, complex operations / Grazia Scoppio,..., Robin Schock,...
  • [Winnipeg] : Canadian defence Academy, Canadian forces leadership Institute, 2011
  • 1 vol. (83 p.) : graph., tabl. ; 28 cm
  • Technical report
  • Technical report
  • 355.330 971
  • 355.330 41
  • "May 2011"
  • Bibliogr. p. [71-75]. Notes bibliogr.
  • Introduction. Background and rationale Aim and objectives Methodology Limitations Literature review. Definitions Modern missions and new approaches The requirement for soft skills Learning interventions Crucial component of culture Gaps in soft skills preparation Successful practices and proposed solutions Measurement of competency Summary Analysis of consultations. Written response Verbal consultations Key findings. Discussion, Recommendations and conclusion. Discussion Recommendations Summary and conclusion
  • To assess the effectiveness of 'soft skills' education and training (cultural awareness, communication, critical thinking, interpersonal skills and leadership) received by military personnel in preparation for inter-agency missions, a research project was conducted from July to December 2010, to uncover any gaps, recognize successful practices and identify which 'soft skills' are best acquired through training and education or through experience
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